Our Specials Terms
If you’re booking a Web Hot Special the following terms and conditions apply (in addition to those covered by the Rental Agreement). Please read both before making an online car hire booking. Rates and charges

Rates for Web Hot Specials include:

• Charges for the number of days of car hire. (T)
• Kilometre allowance. (K)
• Registration recovery fees (RRF).
• Premium location fees (PLF) - where applicable.
• Baby seats and baby capsules (if selected and paid for at the time of reservation).
• GST and a rental admin charge.

Rates don’t include:

• Fees for additional kilometres above the allowance (charged at 27.5 cents per km).
• Rental extensions beyond the agreed return date and time.
• Damage liability reduction charges (unless selected and paid for at the time of the reservation).
• Damage liability fee should the car be damaged during the period of hire.
• Credit card fees (as detailed in Booking Terms).
• Fees for other Redspot services (e.g. satellite navigation, toll road passes, highway helpers or refuelling).

Making changes
You can change a Web Hot Specials booking by giving a minimum of 24 hours notice. In this instance rates will revert to best available and a $33 (inc. GST) admin fee applies. Changes to your Web Hot Specials can only be made by our reservations centre 1300 66 88 10 or +61 2 8303 2222.

Payment conditions

• Web Hot Specials are on a use it or lose it basis. You must confirm and pay for your rental at the time of the booking.
• No refunds will be given if cars aren’t collected or returned before the agreed return date and time.

More info
The Booking Terms include information you should know relating to ID required when collecting a car, what happens if there’s a delay and how to pay.